Terms and Conditions

TERMS AND CONDITIONS

www.viren.com

Effective date: 1^st March 2024

1. Introduction

Welcome to www.viren.com, the premier online destination for women's sportswear, brought to you by Viren International Trading L.L.C. As a distinguished entity based in the vibrant city of Dubai, United Arab Emirates, we take pride in serving not just our local clientele but also an expanding global audience with an exquisite selection of sportswear designed to meet the dynamic needs of today’s active woman.

Our commitment extends beyond providing high-quality products; we aim to deliver a seamless and enriching shopping experience. By accessing, browsing, or purchasing from our website, you signify your acceptance of these Terms and Conditions ("Terms"), which form a legally binding agreement between you and Viren International Trading L.L.C. These Terms are inclusive of our Privacy Policy and any additional policies or terms referenced herein or available by hyperlink. These collectively govern your use and interaction with our website and its services.

If, for any reason, you find these terms unacceptable or if you do not agree to be bound by these terms in their entirety, we respectfully request that you refrain from using our website and its services. We encourage you to review these Terms periodically to ensure you remain informed of any changes. Your continued use of the website after any such changes take effect constitutes your acceptance of the new terms.

Should you have any questions or concerns regarding these Terms, our products, or our services, please do not hesitate to contact us at support@viren.com. We are here to support your journey towards a more active and fulfilled lifestyle.Top of Form

2. Eligibility

To use the services offered by our Website, you must be at least 18 years of age or the age of majority in your jurisdiction, whichever is higher. By agreeing to these Terms, you represent and warrant that you are of legal age and capable of entering into a binding contract. If you are accessing and using the Website on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

3. Privacy Policy

Your privacy is of utmost importance to us. Our Privacy Policy, accessible from our Website, explains how we collect, use, and share information about you when you access or use our Website. By agreeing to these Terms, you also consent to our collection, use, and sharing of your information as outlined in the Privacy Policy.

4. User Accounts

To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for safeguarding your account password and for any activities or actions under your account, whether or not you have authorized such activities or actions. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account by contacting support@viren.com.

5. Product Information

The Website strives to be as accurate as possible in its product descriptions. However, we do not warrant that product descriptions, prices, and any other content available on the Website are accurate, complete, reliable, current, or error-free. All material and information presented by Viren.com is intended to be used for personal educational or informational purposes only.

6. Pricing and Payment

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in AED, and payment can be made by through the various payment methods we offer. Prices and products may change at Viren.com’s discretion. You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Website.

7. Order Acceptance and Cancellation

Viren.com reserves the right to accept, decline, or cancel your order for any reason at our sole discretion, including but not limited to availability of products, errors in the description or price of the product, error in your order, or other reasons. We also reserve the right to refuse or cancel orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors. You will be informed of any such cancellation. If your credit card has already been charged for the purchase and your order is cancelled, Viren.com shall issue a credit to your credit card account.

To understand how shipping, returns and refunds work, please refer to our Shipping, Returns and Refund Policy.

8. Promotions and Discounts

From time to time, Viren.com may offer promotions and discounts on products. These offers are temporary and subject to terms and conditions specific to each promotion. We reserve the right to modify, suspend, or discontinue any promotion at any time without notice. Discounts and promotions cannot be combined unless explicitly stated, and are not transferable or redeemable for cash or credit.

9. Intellectual Property Rights

The content on Viren.com, including without limitation, the text, software, scripts, graphics, photos, sounds, music, videos, and interactive features, as well as the trademarks, service marks, and logos contained therein ("Materials"), are owned by or licensed to Viren International Trading L.L.C. Materials are provided to you AS IS for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes without the prior written consent of the respective owners.

10. User Conduct

You agree to use Viren.com only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behaviour includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

11. User-Generated Content

Users may post reviews, comments, and other content so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable. Viren.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content.

12. Indemnification

You agree to indemnify, defend, and hold harmless Viren International Trading L.L.C, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

13. Disclaimers and Limitation of Liability

Viren.com is provided on an "AS IS" and "AS AVAILABLE" basis. To the extent permitted by the law, Viren International Trading L.L.C disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Viren.com does not warrant that the website, its servers, or e-mail sent from Viren.com are free of viruses or other harmful components. Viren.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

14. Errors and Inaccuracies

Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and some information may not be complete or current. Viren.com reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after you have submitted your order.

15. Links to Other Websites

Viren.com may contain links to third-party websites or services that are not owned or controlled by Viren International Trading L.L.C. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Viren International Trading L.L.C shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

16. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

17. Dispute Resolution

In the event of any dispute, claim, question, or disagreement arising from or relating to these Terms or the breach thereof, the parties hereto shall use their best efforts to settle the dispute, claim, question, or disagreement. To this effect, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties. If they do not reach such solution within a period of 60 days, then, upon notice by either party to the other, all disputes, claims, questions, or disagreements shall be finally settled by arbitration administered by the Dubai International Arbitration Centre (DIAC) in accordance with the provisions of its Commercial Arbitration Rules.

18. Amendments to the Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

19. Accessibility

Viren.com is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to ensure we provide equal access to all users. If you have difficulty using or accessing any element of this website or if you have any feedback about how we can improve your shopping experience, please feel free to contact us at info@viren.com.

20. International Use

Viren International Trading L.L.C makes no representation that information on the website is appropriate or available for use outside the United Arab Emirates. Those who choose to access this website from outside the United Arab Emirates do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

21. Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

22. Entire Agreement

These Terms, together with any amendments and any additional agreements you may enter into with Viren International Trading L.L.C in connection with the Service, shall constitute the entire agreement between you and Viren International Trading L.L.C concerning the Service. These Terms supersede all prior agreements or communications between you and Viren International Trading L.L.C regarding the subject matter hereof.

23. Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, such provision shall be modified or deleted to the minimum extent necessary so that the remaining provisions of the Terms will continue in full force and effect without being impaired or invalidated in any way.

24. Waiver

The failure of Viren International Trading L.L.C to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of Viren International Trading L.L.C.

25. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: support@viren.com

Your feedback is important to us. Whether it's a compliment, suggestion, or a complaint, we are here to listen and respond to your needs.